The Setup section serves as the central management hub for property configurations, inventory distribution, and system-wide settings. This module facilitates the definition of room types, pricing structures, and the synchronisation logic between the Channel Manager and external booking platforms.
Core Setup Components
System Settings and Integrations
- Settings: Configures primary system details and global account behaviours.
- Partners: Manages active connections with external booking channels and third-party service providers.
- User Management (PRO+ exclusive): Controls team access levels and specific user permissions for Channel Manager services.
Inventory and Pricing
- Rooms: Enables the addition, modification, or removal of room types and specific physical units.
- Rate Plans: Defines pricing structures, booking conditions, and rules for various reservation scenarios.
- Grids (PRO/PRO+): Provides advanced price grids for high-precision, flexible rate management.
- Promotions: Facilitates the creation and monitoring of special marketing offers to increase booking volume (available only for Booking.com, Expedia and Airbnb).
Distribution and Automation
- Mappings Table: Establishes the logic for data synchronisation between the Channel Manager and connected sales channels.
- Revenue Rules (Plug-in): Implements automated pricing logic and algorithmic revenue management strategies.
- Opportunities: Provides system-generated insights and actionable suggestions to improve property performance (available only for Booking.com, Expedia and Airbnb).
Subscription Tier Requirements
Feature availability is contingent upon the subscription level:
- Standard: Includes core Setup, Rooms, Rates, and Partners.
- PRO: Includes all Standard features plus Grids.
- PRO+: Includes all PRO features plus User Management.
- Add-on: Revenue Rules requires an independent plug-in purchase regardless of tier.
Key Terms Summary
| Term | Definition |
|---|---|
| Mapping | The process of linking Channel Manager room/rate data to external OTA (Online Travel Agency) listings. |
| Revenue Rules | Automated logic that adjusts prices based on occupancy or predefined triggers. |
| Grid | A high-density interface used for managing complex pricing structures across multiple dates. |
| Channel Manager | Software that synchronises property availability and rates across multiple booking sites simultaneously. |